As a valued customer, we are committed to keeping you informed about any changes in the status of your service with us. This email is to alert you regarding maintenance we will be performing on our network on one of the upstream links on Atlanta and Dallas backend network:

Start time: 9:00 pm eastern 03/06/2018
End time: 5:00 am eastern   03/07/2018
Expected Outage/Downtime: 2 hours

The purpose of this work is  the replacement of  a damaged fiber splice case. 

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We currently have an outage on the Venus server as a result of a cPanel upgrade which was pushed to the server.  We are actively working on the issue and should have it resolved shortly.  We are sorry for any inconvenience this is causing to you.

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